Business, fluently.
Natural conversation in. Structured business data out.
WhatsApp, voice and email messages become validated orders, claims and tickets, automatically.
Incoming message · 06:04
Your customers don't fill in forms.
They send voice notes at 6 am. Your team turns them into data, by hand.
Manual retyping
Every message is read, interpreted and keyed into the ERP by someone who could be doing better work.
Errors and missed orders
Wrong quantities, forgotten lines and messages lost in a busy chat cost revenue and goodwill.
No visibility over informal channels
What arrives on phones and personal inboxes never shows up in reports until it is too late.
How it works
One engine between the conversation and your systems.
01
Listen
Any channel: WhatsApp, voice, email, web chat.
02
Understand
Language, context and your own catalogue.
03
Structure
A formal digital object with a confidence score per field.
04
Deliver
To your ERP, CRM, workflow or human review.
Works on the channels your customers already use
- Voice
- Web chat
- SMS
- More on request
Use cases
Same layout, every process: message in, object out.
Scenario · Order capture
WhatsApp message
Sales order
- Client
- Bakery Central — Store 12
- Lines
- Sourdough ×40 · Baguette ×40 · Croissant ×0
- Delivery date
- Wed, 6 Nov
- Confidence
- 96% per line
Outcome: No retyping: orders go straight into the ERP, with reminders to clients who haven't ordered.
Worked example
From a 6 am voice note to an ERP order
Illustrative example. Pilot results will be published here.
- 06:02
Voice note arrives
"Hi, it's the Store 12 shop. Same as Tuesday, plus twenty baguettes, and no croissants this time."
- 06:02
Transcribed
Speech becomes text, in Romanian or English, with the speaker matched to the client account.
- 06:03
Understood
"Same as Tuesday" resolves to last Tuesday's order. "Baguettes" maps to SKU BAG-014.
- 06:03
Validated
Each line gets a confidence score. All are above threshold, so no human review is needed.
- 06:04
In the ERP
A sales order is created for Wednesday's delivery, and the client gets a confirmation.
Trust & integration
Built to fit how enterprise operations already work.
GDPR-ready
Data minimisation, retention rules and processing agreements from day one.
EU data hosting
Messages and extracted data are processed and stored in the EU.
Human-in-the-loop
Low-confidence fields go to a reviewer before anything reaches your systems.
Audit trail
Every object links back to the original message and every change is logged.
API & ERP connectors
Push objects into your ERP, CRM or workflow through APIs and connectors.
Configured to your process
Your catalogue, rules and approvals, so the output matches how you work.
Show us one channel and one process. We'll show you the data.
A 30-minute session with your own examples. No slides.